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Exchange 5.5

Exchange Server 5.5 is an example of a Client/Server messaging system

Shared-file: All processing done on clients who need Read and Write
permission to entire file structure, increased network traffic

Client-Server: Executable code runs on server, processes client request.
Exchange Server uses Remote procedure calls or RPC to communicate
between client and server.

Exchange Server interoperates with many different mail protocols through the MAPI subsystem running on the client. Exchange provides access for MAPI-compliant clients like Outlook.

SMTP Simple Mail Transfer Protocol
POP3 Post Office Protocol version 3
IMAP4 Internet Message Access protocol version 4
NNTP Network News Transfer Protocol
MIME Multipurpose Internet Mail Extensions
LDAP Lightweight Directory Access protocol
HTTP Hypertext Transfer protocol

Mail systems that interact with Exchange include:

SMTP mail systems
Microsoft Mail for PC Networks and Apple Networks
IBM PROFS/OV (Office Vision)
X.400 systems
Lotus cc:Mail networks (running DB versions 6 and 8)
Lotus Notes systems
Digital’s ALL-IN-1
Novell Mail Handling System or MHS, etc

Exchange Server Reliability Factors on Exam

Reroutes messages if one connection between servers fail
Server Monitors check services running on all servers in a site
Link Monitors send test messages to and from other Exchange computers
Exchange uses transaction based architecture so data integrity is guaranteed.

Exchange Server hierarchical Model

Resources are organized by Organization level, Site Level, and Server Level.
Different permissions can be configured at each level and permissions do not flow between levels.

Exchange uses Windows NT domain security model. All users are validated by a computer running Windows NT Server.

Exchange Message Infrastructure

Exchange has core components and additional components.

Core Components:

a.       Directory Service – maintains information on all objects created (users, DL’s, etc)

b.       Message Transfer Agent – provides routing functions, expands DL’s

c.       Information Store – private and public (PRIV.EDB, PUB.EDB), public folders

d.       System Attendant – service and link monitoring, creation of e-mail addresses, routing tables, other support functions.

Additional Components:

a.       Internet Mail Service – use with Exchange and SMTP system

b.       Internet News Service – replicate USENET newsgroups to Exchange public folder

c.       Outlook Web Access –clients can access e-mail, address book etc using standard browser

d.       Microsoft Mail Connector –communication between Microsoft Mail 3.x system and Exchange

e.       Directory synchronization – synchronize directories beween Exchange and Microsoft mail system using Microsoft Mail 3.x DirSync protocol.

f.         Connector for Lotus cc:Mail – for message transfer and directory synchronization between Exchange server and Lotus cc:Mail postoffice

g.       Connector for Lotus Notes – for message transfer and directory synchronization between Exchange server and Lotus Notes Domino server.

Exchange 5.5 Features for Exam

Improved Scalability

unlimited message store - required Exchange enterprise edition, not standard

backup enhancements – can back up to 25 GB per hour

Cluster Server support – now supports MS Cluster Server 1.0, need Enterprise Edition

Offline user support

can use Offline Address Book to download only items that are new or have changed

since the last download (good for remote users who don’t need consume bandwidth)

Increased Internet Support

·         support for IMAP4 so clients can send and receive e-mail

·         support for LDAP 3, so clients can manipulate many directory objects

·         support for Secure Socket Layer encryption (SSL) and Simple Authentication

·         Security layer (SASL) to authenticate SMTP client log on.

·         support for MHTML or MIME E-mail Encapsulation of Aggregate Documents

·         so clients can embed HTML pages directly into an e-mail message

Exchange Server Management

Administrator Program on Exchange Server

Can run on any Windows NT computer and can administer any server in any Site as long as you establish a RPC connection to that site.

Adminstrator program installed in \EXCHSRVR\BIN directory on the Exchange Server (you can specify alternate location). Shortcut to this program is put in a Program Group.

Note: Administrator program automatically installed if you choose Typical or Custom Installation, but NOT WITH MINIMUM INSTALLATION option. Install this program on multiple computers for FAULT TOLERANCE.

Be familiar with the Views in Administrator program:

·         Organization is the root of the directory hierarchy

·         Address Book Views (sort recipients by attributes)

·         Folders (public folder hierarchy)

·         Global Address List (all recipients in organization)

·         Site (contains Configuration containers, Servers in a Site, Recipients containers)

·         Configuration (objects for site-level configuration)

·         Servers (configure server-level objects)

Administrator program shows 2 views: Container pane on left and Contents pane on the right.

Objects created are either Containers or objects (container is like directory and object is like a file)

Permission and Contexts:

·         Permissions are rights granted to a user or group to access an object in the organization

·         Context is a boundary of permissions, there are 3 context levels:

o        Organization

o        Site ..permissions apply to public folder, Address book views, etc.

o        Configuration

·         Permissions don’t flow between these contexts!

Rights and roles:

·         there are 10 different rights that can be assigned to a user or group

o        Add Child – can create objects

o        Modify user attribute – e.g. can modify members of a DL

o        Modify Admin attributes – e.g. can modify display name for a user

o        Delete

o        Send As – can send messages with the sender’s return address

o        Log on Right – give access to the directory; services need this right

o        Replication – replicate directory information with other servers

o        Modify Permissions – e.g. modify access permission on existing mailbox

o        Mailbox Owner – read and delete messages in a mailbox

o        Search

·         there are 7 different default roles or predefined sets of rights

o        Admin – has all rights except Modify permission, replication, mailbox owner, and Send As

o        Permissions Admin – all rights except Replication, mailbox owner, and Send As

o        Service Account Admin – has all rights

o        View Only Admin – Only has Log On rights!

o        User – only has modify user attribute, mailbox owner and send as Rights

o        Send As Role – has send as Right

o        Search – can search

Exchange Administrator tools:

Exchange is integrated with NT, so we can user NT Server tools to administer Exchange!

·         Control panel Services – check status of Exchange services

·         Event Viewer – most components write diagnostic information to Windows

·         NT Event Log (application log).

·         Server manager – use to manage services on local and remote servers

·         Performance Monitor – use special counters to track statistical data

·         Task manager – use to monitor programs and processes running on your computer

o        Note: the names in Task manager for your Exchange services are different than the Control panel Services: Remember the following…
directory service in Task Manager = DSAMAIN.EXE
Message Transfer Agent = EMSMTA.EXE
Information Store = STORE.EXE
System Attendant =MAD.exe
Internet mail service =MSEXCIMC.exe
Event Service = EVENTS.exe
Directory Synchronization =DXA.exe

·         Registry Editor – to modify server-specific settings like protocol binding order

·         User manger for domains – allows connectivity to the Administrator program to create a mailbox in Exchange and a Windows NT account for a user simultaneously.

Recipient Configuration

Types of Recipients:

·         Mailboxes

·         Custom Recipients – points to foreign address like Internet recipient with SMTP address

·         Public Folders

·         Distribution Lists – can contain multiple DL’s as recipients

·         Agents – similar to mailbox, but contains an active process that reads and acts on messages. Example: Microsoft Schedule+ Free/Busy agent which communicates with Schedule+ Free/Busy

Rule: All recipient objects must be placed inside a "Recipients" container!

Ways to create a mailbox:

·         use Exchange Administrator Program

·         use Windows NT User Manager for Domains program

·         use the Administrator Extract and Import utilities

·         use the Migration Wizard to migrate users from existing mail systems, like Microsoft Mail for PC Networks, Lotus cc:Mail, and Lotus Notes (if you use SP1 with Exchange 5.5)

Setting permissions with Exchange Administrator:

The default is to show "permissions" tab on container objects only. You have to modify this setting in Exchange Administrator by:

Selecting Tools, then Options, then permissions Tab, then check "SHOW PERMISSIONS PAGE FOR ALL OBJECTS" and also check "DISPLAY RIGHTS FOR ROLES ON PERMISSION PAGE"

Configuring E-Mail Addresses

·         Every recipient has an "E-Mail Addresses" tab to create their e-mail address

·         If you change a user’s ALIAS name, the e-mail address is not updated!

·         E-mail addresses are called PROXY ADDRESSES.

·         To globally change an address for all FUTURE recipients created, use the Site Addressing Object in the Configuration Container and select Site Addressing

·         Use "Delivery Options" page to specify who has "Send on Behalf of permissions" (also do this directly in Client program)

·         Use "Delivery Options" to specify alternate recipient to receive your incoming mail

·         Use "Protocols" tab to enable or disable all protocols, except LDAP, on a per-user basis.

·         Use "Limits" tab to configure Deleted Item retention time for message storage, also configure server to keep deleted messages until the IS has been backed up here.

·         Use "Advanced" tab to set trust levels, home servers, and outlook web access server name.

Configuring Distribution Lists for the Exam:

·         You need to specify an "expansion server" to expand the members of a DL

·         Default is "any server in a site" can do this, but pick a high-processor machine for large DL’s

·         Always specify an owner who can modify members – they don’t need administrative rights

·         Configure the "Advanced" tab to send notification reports and hide from the address book

Additional Recipient Information on the Exam

·         Moving mailboxes within a Site

Use the "move mailbox" option on the Tools menu to move to a different server

Alternate method: "Rehome" a mailbox on the "Advanced" option of the mailbox object

·         Moving mailboxes BETWEEN Sites

Cannot do this in Administrator!!!. Steps are:

o        Download all private folders in IS to a local .PST file

o        Create new mailbox in new site, then DELETE THE OLD MAILBOX!

o        Log on to new server, and copy .PST file from the old IS to new server

·         Cleaning a Mailbox

Does not delete the mailbox, only deletes messages in a mailbox!
Select Tools, then "Clean Mailbox"
Use "Mailbox Cleanup Agent" from Resource Kit to maintain consistent database size

·         Address Book Views

Why? To organize recipients into "logical groupings"

o        displayed in the Outlook Address Book

o        users can move between address book view containers dynamically

o        address book view containers are created automatically

o        must specify DIRECTORY and DISPLAY NAME and ATTRIBUTES


Object Description

Add-Ins container

Holds information for DLLs needed for administration of connectors. No configuration is needed here.

Addressing container

For templates and E-mail proxy address generators

Connections container

For messaging connectors to other sites or foreign systems

Directory Replication container

Allow replication of directory information between sites

Monitors container

For created Link Monitor and Server Monitors. Used to troubleshoot messaging problems.

Protocols container

Configuration of protocols installed on a server

Servers container

Holds configuration information for each server in the site

Certification Authority Configuration

Configure the default encryption used within a site when using Key Management Server

DS Site Configuration

Set behaviors for many directory objects, very important to know

Information Store Site Configuration

Set default values which control the Public Information Store such as who can create top-level public folders

MTA Site Configuration

Define settings for messaging defaults like window sizes and association parameters (VERY IMPORTANT!)

Site Addressing

Controls default addresses created when recipients are created

Site Encryption Configuration

Configure parameters related to advanced security.




DS Site Configuration Object
General Page –
Tombstone Lifetime = how long you want directory to keep an object before permanently removing it from the directory. Default = 30 days.
Garbage collection Interval = after 12 hours, objects with EXPIRED TOMBSTONES are permanently deleted!
Anonymous Directory Account = specify an account for anonymous acces to the Directory
Information Store Site Configuration
General Page – Use to enable message tracking, not enabled by default
Top-Level Folder Creation – specify which users have permission to create top-level public folder using Outlook
Storage Warnings – to schedule notifications when users have exceeded their storage limits
Public Folder Affinity – allow users to make connections to replicas of public folders that exist in other sites
MTA Site Configuration
Messaging Defaults page – very important for exam
RTS values:
Checkpoint size (default 30K): 30K of data is sent before a checkpoint is inserted.
Recovery timeout: The MTA waits 60 seconds (default) after an error occurs for a reconnection before DELETING CHECKPOINT INFORMATION and restarting data transfer from beginning.
Window size: how many checkpoints go UNACKNOWLEDGED before data transfer is SUSPENDED. Default is 5 (specify only if Checkpoint size > 0)
Connection Retry values:
Max open retries: maximum times that system tries to open a connection before a Non-Delivery Report (NDR) is sent. Default is 144.
Max transfer retries: maximum number of times the system tries to transfer a message across an already open connection. Default is 2 times.
Open interval: System waits 600 seconds before trying to reopen a connection AFTER AN ERROR.
Transfer interval: system waits 120 sec before resending a message across an already open connection AFTER PREVIOUS ATTEMPT FAILED.
Association parameters
Association is a pathway or gateway to another system. Can have multiple associations within one CONNECTION .
Lifetime: Keep an association open to remote system for 300 sec (default) after you send a message.
Disconnect: Wait 120 seconds after sending a Disconnect request before you terminate the connection.
Threshold: There will be 50 maximum queued messages by default at one time to a remote system. After 50, the MTA opens another association!
Transfer Timeout values
What is the acceptable amount of time it takes to transmit a message
time is measured in sec/K, or how long a message can take to be transmitted across open association!
the higher the sec/K, THE LONGER THE WAIT!
URGENT: Wait 1000 sec/K before sending an NDR for urgent messages
NORMAL: Wait 2000 sec/K before sending NDR for normal messages
NON-URGENT: Wait 3000 sec/K before sending NDR for non-urgent message.
Site Addressing Values
General Page – choose "routing calculation server" and "share address space with other X.400 systems"
Site Addressing page – Exchange Enterprise Edition creates addresses for:
Lotus cc:Mail
MS Mail (PC)
SMTP (Internet)
Routing Calculation Schedule
Recalculate routing after routing change is made
Schedule can be Never, Always, or Selected Times
Routing Tab
view and recalculate the routing table, e.g. add a new connector to the site
Server Configuration objects (Server Container on Left Side)
Server Properties include:

a.       Defining Server location

b.       Configuring services to monitor with Server Monitors

c.       Installing Locales for displays in foreign languages

d.       Changing database paths to common files

e.       Configuring Information Store maintenance Schedule

f.         Enabling circular logging

g.       Making adjustments for Directory Service and IS inconsistencies

Private Information Store container properties

 .        Specifying item retention time limits

a.       Set storage limits for all mailboxes residing on a server

b.       Selecting a home server for public folders

c.       Viewing logged on information for current users

d.       Viewing mailbox information and usage statistics

Configuring Protocols container for a Server

 .        Configure server to use site defaults

a.       Configuring IMAP4, LDAP, NNTP, POP3

b.       HTTP not configured here, only configured at SITE or USER LEVEL!!

c.       Configure Authentication option and Anonymous Access

d.       Determine MIME types used

Configuring Public Information Store container for a Server

 .        Specify item retention time period and storage limits

a.       Set age limits for messages in a public folder – can set for all public folders in Public Information Store or a REPLICA of a public folder in Public Information Store

b.       Configure Public folder replication – 4 tabs involved here:

1.       Instances – configure servers which hold a replica

2.       Replication Schedule – configure default replication schedule for all public folders

3.       Folder Replication Status – current synchronization status of all public folders

4.       Server Replication Status – current replication status based on server

Directory Service object for a Server

 .        By default, servers within a site are updated every 5 minutes.

a.       Can manually force an update on General Tab, click "Update Now" (need more than one server in the site for this)

b.       Use Knowledge Consistency Checker to discover new sites and servers added to your organization (by default, it checks every 3 hours). Click "Check Now" on General tab.

Configure Message Transfer Agent object for a Server

 .        override the default MTA name and/or password

a.       specify message size limits

b.       configure your Distribution List expansion

c.       configure "least-cost" routing between sites

d.       view and/or manage your message queues (very important)

Configure the system attendant object for a Server

 .        define how long message tracking logs will be kept on General tab

a.       logs are kept in \EXCHSRVR\TRACKING.LOG folder


Created Two Ways:

Exchange Administrator: Use Directory Import option (cant create public folders directly!)
Outlook client: File – folder – Create Subfolder

Components of public folders:

Public Folder Hierarchy: the "tree-like" structure shown in Administrator that is replicated to all Public Information Store in an Organization (it’s "constant" between servers)

Public Folder contents: a series of Message Headers, message bodies, and attachments contained within a public folder hierarchy. CONTENTS CAN BE DIFFERENT BETWEEN SERVERS!

Rules for public folders:

  1. public folders in the Public Information Store is a recipient in the directory
  2. by default, public folders are hidden recipients, can only be viewed in Administrator
  3. by default, public folders don’t appear in the Global Address List!
  4. if you want to "balance the load" in your organization, then replicate your public folder to another server in the site or another site.
  5. you can schedule public folder replication.
  6. you can create dedicated public folder servers:
    1. Create a PUBLIC SERVER – one with a Public information store but no private information store.
    2. Create a PRIVATE SERVER – one with a Private information store but no public information store
  7. by default, all users can create public folders at the root or top level
  8. create public folder FAVORITES or shortcuts to a folder to give quick access to a specific location in a large folder hierarchy. Note: USERS CAN ACCESS A PREVIOUSLY CREATED FAVORITE TO BYPASS ANY SECURITY THAT IS SET ON A HIGHER-LEVEL FOLDER!
  9. you can configure PUBLIC FOLDER SITE AFFINITY to make connections to intersite public folder servers. Default: there is no public folder site affinities. You assign a "cost value" per site similar to Site Connector cost values. You only set affinity values AT THE SITE LEVEL, NOT SERVER LEVEL!
  11. you can configure public folders at both the SITE and SERVER levels using Exchange Administrator.

Monitoring and Maintaining Exchange Organization

Know Database Types and Procedures for Maintenance Purposes
Exchange Server 5.5 uses Fault-tolerant Transaction based database for message information
Transaction log files can reconstruct data in cases of power outages or system failures
Databases based on 32-bit Joint Engine Technology or JET format
Maximum size of database for Exchange Standard Edition is 16 GB
Enterprise Edition size is theoretically unlimited, limited only by hardware used
Types of Files used in Exchange Server 5.5
Primary Transaction Log File: Hold transactions before they’re written to the DS or the IS, only 1 current transaction log per service!
Previous Log File: Keeps older transactions, not currently being used
Reserved Log File Two Log files, RES1.log, RES2.log, reserved for low disk space events
Checkpoint Files :A "pointer file" – keeps track of transaction logs oncethey are committed to a database
Patch File: Temporary file – stores transactions during backup, used with ISINTEG utility for the Information Store
UTILITIES Used to maintain Exchange Servers
Performance Optimizer – analyzes hard disks, run after SETUP
      1. Analyzes hard disks
      2. puts components on different hard drives based on certain performance criteria
      3. modifies Registry parameters to improve server performance
      4. File name is PERFWIZ.EXE – will affect behavior of DS, IS, MTA
      5. Recommended drive configuration: 1 disk for software, OS, and paging file; 1 disk for transaction log files; 1 disk for database files using stripe set with multiple drives
      7. Results are stored in \%winntroot%\SYSTEM32\PERFOPT.LOG
ESEUTIL – previously called EDBUTIL in Exchange 5.0 and earlier!
      1. checks consistency of IS and DS at JET engine level
      2. repairs any inconsistencies
      3. located in \windir\System32
      4. defragments and compacts the IS and DS
      5. use only with assistance from Microsoft (or risk data loss!)
ISINTEG – checks consistency of IS database
      1. use ISINTEG –FIX to correct any detected errors, need to specify one or more tests
      2. ISINTEG – FIX –PRI –TEST alltests will fix all inconsistencies with Private IS
      3. use this utility only with assistance of MS Tech Support!
MTACHECK – checks data stored by MTA in data files (.dat)
      1. allows for "soft" recovery of corrupt MTA database, e.g. C:\Exchsrvr\Bin>mtacheck.exe
      2. use when MTA service doesn’t start (run only when MTA service has stopped!!)
      3. defective objects put in \Exchsrvr\MTA\Data\MTACheck.out for later review
      4. will rebuild MTA queue so MTA can start again
SCANPST.EXE – Inbox Repair Tool
      1. can be used on Personal Stores (.PST) or Offline Stores (.OST) files
      2. will search for "orphan" folders and messages
RPC Ping
      1. Included on Exchange CD, has a ‘server side’ and ‘client side’
      2. verifies RPC connectivity over a given transport
      3. Three versions of the RPC Ping Client:
      1. Rpingc16.exe – to use with Microsoft Windows 3.x
      2. Rpingc32.exe – to use with Microsoft Windows 95/98 and NT
      3. Rpingdos.exe – to use with Microsoft MS-DOS
Forcing Directory Replication
Within a site – you PULL information to your server, can’t broadcast this.
Go to Directory Service object, General Tab, click "UPDATE NOW"
Between Sites – go to Site Connector, Sites Tab, click "REQUEST NOW"
Also…go to Directory Service object, General Tab, click "CHECK NOW"
Performance Monitor in NT – provides real-time monitoring of Exchange servers, objects include:






Number of messages MTA sends and receives per second


Work Queue Size

the number of messages queued in the MTA for delivery to another server

MTA Connections

Queue Length

If this is large, it shows which connections are responsible for the large queue

Directory Service

Pending Replication

Shows how many requests for directorySynchronization synchronization have gone unanswered. Use this after clicking "Synchronize Now" on the DSA General Tab.


  1. Server Health – tracks percentage of processor time utilized by the core components, and Total percentage of processing time.
  2. Server History – tracks number of people who have a connection to server and the number of messages in the queue that are not yet processed.
  3. IMS Queues – tracks number of Internet messages queued inbound to server and outbound from the server. Updated every second.
  4. IMS Statistics – tracks total Internet messages sent inbound to server and outbound from the server since the IMS service was started.
  5. IMS Traffic – track messages as they move between MTS-IN and MTS-OUT queues, also the number of SMTP sessions both inbound and outbound.
  6. Server Load – tracks load on the server by client activity (number of messages delivered, etc). Updated every 10 seconds.
  7. Server Queues – tracks how many messages stored in server queues that are waiting to be processed or transmitted. Tracks latency issues, updated every 10 seconds.
  8. Server Users – tracks how many users have a connection to the server.
Built-in Performance Charts in Performance Monitor


Exchange supports migration from:
Microsoft Mail for PC networks Version 3.x
Microsoft Mail for AppleTalk Networks (Quarterdeck Mail) Version 3.x
Lotus cc:Mail –database version DB6 and DB8
IBM Professional Office system (PROFS)
Digital ALL-IN-1 versions 2.3 up
Novell GroupWise versions 4.1 and 4.1a
collabra share version 1.x and 2.x
Lotus Notes Release 3.x, 4.0, 4.1
Lotus domino server release 4.5, 4.6
Types of migration
Single-phase – move all users in one small time frame
use when you have little or no existing data
use if all hardware and software needed is already in place
avoid lot of coexistence issues and problems
Multi-phase – move groups of users in PHASES SPREAD OUT OVER MANY DAYS
use for a large base of users
use if not all departments can upgrade at the same time
use if needed hardware is not in place for the upgrade
Migration Process – using the Migration Wizard
data migrated using the Wizard, no changes made to addressing schema
data is first exported to migration files , then edited and imported using the Wizard.
use if changes are being made to addressing scheme
Packing List Files – list primary and secondary migration files and CODE PAGE!
Primary Intermediate file – contains directory changes, message headers, pointers, etc.
Secondary Intermediate File – contains message bodies and attachments!
packing list file is KEY TRACKING FILE
primary intermediate files can be edited using Notepad, BEFORE YOU IMPORT!
don’t normally edit secondary intermediate files!
Client Issues
Exchange supports Outlook 98, Outlook 97, Outlook for Windows 3.x, Outlook for macintosh,
Outlook Express, Outlook Web Access also clients
Outlook 97 only support POP3 and SMTP protocols
Outlook for macintosh supports S/MIME protocol
Installation Issues
The Exchange Client for MS-DOS needs 2MB min/3MB max disk space, 1MB RAM
Outlook 98 client needs 22MB min / 81 MB max disk space, 8 MB RAM
If using TCP/IP for Macintosh, use MacTCP version 2.06 or up
Latest version of Outlook Web Access requires Exchange 5.5 with SP1 and IIS 4.0. Also need Web browser supporting frames, java applets, and MS Jscript on client!
Outlook 98 can be installed in Corporate/Workgroup Mode or Internet Only Mode!
Installing the Clients
use Network client installation point – install the client to a local hard disk
use Shared client installation point – run Outlook from a server
Outlook 98 doesn’t support shared installations!
Creating Profiles for clients
Outlook 98 requires a windows messaging profile listing the information services that are used
users can have multiple profiles with unique information services
use the Outlook Setup Wizard to create profiles
use NEWPROF.EXE to create a profile
it uses the OUTLOOK.PRF file in the Program Files\Microsoft Office\Office folder
OUTLOOK.PRF can be customized in two ways:
modify the Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Office\8.0\Outlook\Setup\PRF
or, use EXCHANGE.PRF found in the Office 97 Resource Kit
Creating Profiles for Roving Users
use the PROFGEN.EXE utility – Microsoft Exchange Roving User Profile Generation Program
works with NEWPROF.EXE to create a profile from account information for the currently logged on user
Configuring the Outlook client
preferences tab – e-mail options, calendar options, tasks options, journal options, note options
mail services – prompt for profile, enable offline access
mail format tab – message formats, fonts, creating signatures for outgoing mail
spelling tab – self-explanatory
security tab – creating digital Ids, encryption settings
other tab – emptying deleted items folder, autoarchiving settings, preview pane
delegates tab – to configure "send on behalf of" access, or "send as" access for another user
RPC Transport Issues on the Client
RPC can use any of the following protocols:
Local RPC or LRPC
Client connection Order depends on operating system!!!

Windows NT/95/98

Outlook for windows 3.x

MS-DOS based client

Local RPC


Local RPC
















Modify client connection order before or after Setup:
outlook 98 – modify HKEY_LOCAL_MACHINE_\Software\Microsoft\Exchange\Exchange provider and edit Rpc_Binding_Order value!
outlook 97 – modify your OUTLOOK.STF file or modify the same Registry key as above!
outlook for Windows 3.x – modify EXCHNG.STF file before setup or edit Rpc_Binding_Order in Exchng.ini file AFTER SETUP!
MS-DOS based client – edit the MLSETUP.INI file before setup or edit the RPC_BINDING_ORDER_ environment variable in AUTOEXEC.BAT FILE after setup!
Create Personal Folder Stores for Clients
to back up folders and messages
to move messages and folders to a portable computer if working away from office
to archive old messages and create space in Information Store
.PST files have 2 GB limit or 64,000 entries!!
users can protect their .PST files with password but THIS IS ONLY KNOWN TO THE USER AND CANT BE VIEWED OR CHANGED BY AN ADMINISTRATOR!!!!
Use the ODK or Outlook 98 Deployment Kit to create custom installations
replaces Office 97 Network Installation wizard
replaces manual editing of profile or .PRF file and setup or .STF files!
includes MS IEAK customization features
uses Active Setup technology and is installed from the ODK CD-ROM
need to install IE 4.0 or later, and works with Windows 98/95, NT Server 4.0 SP3 and NT Workstation 4.0 SP 3